Integrations

CozyPOS offers various types of integrations with third-party solutions to enhance the business operations. Having a tight integration with third-party solutions will ease the business operations, eliminates errors and saves time.

The merchant can choose the existing integrations listed below or contact us for any custom integration as per the need.

Loyalty Application

Customer loyalty is a key factor in a business growth. Hundreds of customers are visiting the business every day. Having a good track of each customer and their buying pattern will give an ability to plan your growth. It helps to target the customers by giving special deals. It is the most effective and proven method of increasing the traffic and enhance the business potential.

CozyPOS is currently integrated with below loyalty solution providers and will be adding more such third-party solutions to use with CozyPOS in future. Please, contact our sales team details about this integration.

Accounting

Running a retail business is very dynamic and it needs efficient and easy to use retail point of sale application for smoother operations. But, business operation requires you to manage finances efficiently managing accounting operations, ledgers, bank balances, vendor balances etc. It is suggested to use professional accounting software for all the business finances outside of point of sale operations with maintaining accurate handshaking between POS software and Accounting Software.

CozyPOS offers tight integration with leading accounting software in the market. All the sales and purchase data can be pushed from CozyPOS to the accounting software such that merchant can manage all the financial and accounting operations from accounting software by taking the sales and purchase data from the CozyPOS . Such integrations make the day to day operations smoother and also maintain the backup of key transactions in the accounting software to make business decisions based on financial data. Daily summary or transaction level data can be pushed to accounting software as per the need.

Cozy POS is currently integrated with below accounting software and will be adding more such third-party solutions to use with CozyPOS in future. Please, contact our sales team for more details about this integration.

Payment Gateways

The entire world is moving towards "Less Cash" / "Cash Less" economy by digitizing the transactions. Many banks or payment gateway companies are offering external payment terminals to take the payment from the end customer through EMV pin based or non-pin based transactions. Some countries like India had introduced very innovative payment method called UPI which can be done without any external payment terminal.

Moving towards such digital payments is very positive for the business and the country as it makes the day to day operations much easier and no need to deal with too much cash at the counter. That reduces the risk of handling too much cash.

However it is a good move to use digital payments, it also causes challenges for the merchant to manage two different systems for business operations and for collecting payments. This will lead to additional time for reconciliation every day to match sales data from point of sale software and payment transactions from payment terminals. Having such disconnected systems will also lead to errors in punching the charge amount and incurring the loss.

The cashier at the counter is busy to make the transaction faster and this disconnected solution makes multiple steps to close one transaction.

Steps without integration:

  • Step1: Complete the scanning or punching the items to the invoice
  • Step2: Read the total amount into his mind
  • Step3: Recollect the value from his mind
  • Step4: Punch the same number into payment terminal
  • Step5: Complete the payment transaction by swiping/inserting the card
  • Step6: Read the transaction reference number from the payment terminal
  • Step7: Input the reference number to the invoice to link the payment to invoice
  • Step8: Print the receipt

A mistake may happen during any stage due to intentional or due to fatigue. If the cashier punches one digit more by mistake the customer will immediately find it out and ask the cashier to cancel it. If the cashier punches one digit less then the customer might simply walkway without reporting the mistake to the cashier. Both cases are not good. The excess charge will spoil the business reputation and less charge will make the business loss.

It is very important to tightly integrate payment terminal with the point of sale software to reduce the number of steps as well of eliminate the human errors.

Steps with the integration:

  • Step1: Complete the scanning or punching the items to the invoice
  • Step2: Click on the credit card pay button on the POS system
  • Step3: Complete the payment transaction by swiping/inserting the card
  • Step4: Print the receipt

Payment transaction reference will be linked to the invoice through the integration and thereby checkout becomes faster. It also eliminates errors and the lengthy reconciliation process every day.

CozyPOS is currently integrated with below payment solutions and will be adding more such third-party solutions to use with CozyPOS in future. Please, contact our sales team for more details about this integration.

Online/Mobile Ordering

Traditionally, walk-in customers, phone orders were the only source of orders for a typical restaurant. Due to the recent disruption in the food delivery market, the merchant is able to get orders from different sources. Many online ordering aggregators are able to position a restaurant in their portal and direct the orders. The number of players in the online ordering solutions is increasing as the technology is advancing. Moreover, the merchant is more interested to have their own online ordering portal to increase their web presence.

For many merchants, the online ordering is about 40% of their total daily volume. That makes it difficult to manage the orders in multiple systems and later entering the same at the point of sale software. That is creating too much work for the merchant and causing errors while entering manually. To solve these types of issues it is very important to have a fully integrated solution to streamline the online order process by sending the order directly into the point of sale software. That will save a lot of time every day and reduces the errors.

CozyPOS is currently integrated with below online ordering portals and will be adding more such third-party solutions to use with CozyPOS in future. Please, contact our sales team for more details about this integration.

Custom Integrations

CozyPOS is open for any custom integration with any other third-party solutions such as ERP software, HRMS portals, Online table reservations, online ordering solutions etc. Please, contact our sales team for more details about this integration.